Nonprofit Shopify Consulting for Mission-Driven Stores
Get nonprofit Shopify consulting built around your specific goals and budget. Giant Rabbit handles setup, storefront design, integrations, and staff training.
With over 20 years of experience working to meet nonprofits’ technical needs, we’re ready to help your organization with Shopify.
We’re proud to provide services to the growing number of nonprofits selling merchandise, event tickets, and cause marketing products through e-commerce stores. Whether you’re setting up your first store or want to get more out of what you already have, our team of nonprofit Shopify consultants will build a plan that fits your capacity, values, and goals.
With more than 400 nonprofits served and over 100 active clients, we know how to find the right solution for your team, operations, and budget. We help organizations across a variety of sectors, including:
We handle Shopify, from setup to storefront design
Every nonprofit’s online store looks different, whether you’re selling a handful of branded items or a full merchandise line and recurring gift packages tied to your programs. We tailor our work to your organization’s unique needs, and our nonexhaustive list of nonprofit Shopify consulting services includes:
Selection
If you’re evaluating whether Shopify is the right platform for your nonprofit’s store, we’re ready to help. We’re platform-agnostic, so we’ll give you an honest read on whether Shopify fits your organization’s goals, which might include selling merchandise, event tickets, or built-in donation options at checkout.
For smaller stores or as an experiment to see how an online store will go, Shopify is often an easy choice, with a user-friendly interface and basic store features that roughly work like you’d expect out of the box. As your needs get more complex, Shopify is often a good starting point, but you can expect more development time as you adapt checkout experiences or other parts of the default Shopify experience to exactly what you want.
Shopify offers a discounted nonprofit program for eligible organizations, and as we get started, we help you determine whether you qualify and which plan matches your sales volume and goals. We take your needs, your existing systems, and your budget into careful consideration as we move into implementation.
Migration
If you’re moving your store from another platform, such as WooCommerce, BigCommerce, or Squarespace, we’ll help you bring your products and customer data over accurately. We work to understand how your team uses your store today before carefully planning, testing, and carrying out the move, so you don’t lose momentum or customer trust along the way.
Integration
We help Shopify speak to the other systems your organization relies on, especially your CRM, your finance software, your POS, and any other marketing or membership platforms you use, so sales, supporters’ contact information, and giving history don’t get stuck in different places. Also, we can style your store to match the rest of your online presence rather than feeling like a separate destination.
Design
Your store should look and feel like the rest of your organization’s brand, not like a generic template. We design storefronts that reflect your nonprofit’s visual identity and make it easy for supporters to find what they’re looking for while navigating your Shopify store. We even have experience with complex, custom JavaScript frontends for Shopify stores, so that you can create a custom interface for online e-gifts, dedications, or other nonprofit-specific needs.
Configuration
Once your store’s foundation is in place, we configure the details that make it run smoothly: product organization, shipping and tax settings, payment methods, and any donation or cause marketing (such as adding a fixed percent to cover fees, etc.) you want to layer in at checkout. We set things up so your team can manage day-to-day updates without difficulty.
Security
A Shopify store isn’t something you set up once and forget. It’s important to look after it to keep it running and ensure your organization and donors’ information is safe. We keep your Shopify store, its apps, and any custom code up to date, monitor for issues, and ensure payment processing and checkout remain secure for your supporters. If something breaks or an integration stops working, we’re here to help you figure out what happened and fix it.
Clear communication before, during, and after
Whatever your project may be, we want to help bring your nonprofit’s staff along with us. You may know exactly what needs improvement, or not; we’re here to help either way! We work with your team to understand where your current systems and workflows are falling short and chart a clear path forward. We then make recommendations that align with your organization’s goals and budget. Once we’ve confirmed the plan, we get to work, with plenty of check-ins built into the process.
One of the most important steps we take is helping your team acclimate to the changes we make. After all, what good is an online store if no one knows how to run it? For many of our clients, running an online store is a new kind of work altogether (tracking inventory, fulfilling orders, managing seasonal campaigns, and more), so we make sure training covers the day-to-day of running the store, not just how to use Shopify’s interface. Our work is geared toward sustainability, and part of that is setting your staff up for long-term success. We lead training demos and walk through everything that’s new in plain language, so your team can navigate your new and improved storefront with confidence.
Nonprofit Shopify consulting FAQs
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Whether you already have a Shopify store or are thinking about getting started, we’re here to help.